New report aims to improve services for people with a hoarding tendency

People with a hoarding tendency need a more cohesive, integrated and effective service responses to better meet their needs and reduce risks, according to an independent review.

Hoarding is a condition which is often misunderstood and it is therefore often not fully recognised. As a result, many local services fail to provide an adequate response to people with hoarding tendencies.

Hoarding is a complex issue resulting from an underlying mental health condition but with potentially widespread impacts. A multi-agency, multi-level response is therefore required to provide an effective response.

Foundations commissioned a report to research underlying issues and provide a blueprint for a cohesive and integrated service response to support people with a hoarding tendency.

Other key recommendations include:

- A specialised hoarding service with a dedicated caseworker coordinating the approach.

- Funding for decluttering, preferably delivered by a specialised hoarding company.

- Ongoing support to prevent relapses, for example the provision of CBT, group therapy or peer support.

- Established referral networks and well-maintained partnerships.

- Close cooperation with enforcement services, the NHS, Fire Services.

- A local hoarding protocol setting out the steps of intervention and eligibility for services.

Paul Smith, Director of Foundations, the national body for Home Improvement Agencies and DFG, said: “Hoarding is an increasingly costly and complex issue for local authorities to deliver service solutions for. There is currently little research and best practice case studies available as resources. We want to see more multi-agency protocols to support people living with hoarding tendencies.”

Copies of Hoarding: A Report into Best Practice can be downloaded at: https://booklets.foundations.uk.com/hoarding#page=1

Notes to Editors

Home improvement and handyperson service providers are local organisations dedicated to helping older people, people with disabilities and vulnerable people to live in safety and with dignity in their own homes. Services are focused on ensuring existing housing is fit for purpose and vulnerable people, predominantly homeowners, are able to continue living independently as long as possible.


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About Foundations

Foundations is the national body for home improvement agency and handypersons services and DFG and is funded by the Ministry of Housing, Communities and Local Government. It provides support to nearly 200 not-for-profit home improvement and handyperson service providers in England who cover more than 80% of local authority areas. Its core objectives are to: develop the capacity of the home improvement agency sector; represent the sector to government and other stakeholders; and maintain a database of home improvement agency services for the general public.


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