1000 days in business for Sutton Coldfield brothers

Not everyone has the grit to tackle insurance claims and put properties back together again. However, residents of Sutton Coldfield can call on Aspray in their time of need. Owned and operated by brothers, Nathan and Sam Merritt, Aspray Sutton Coldfield have built up quite a reputation for being the go-to people in the area when making a buildings insurance claim. Two local lads, making headway in the local area as the number one choice of loss assessors.

Born and raised in Sutton Coldfield, life took them both on separate journeys. Nathan worked in construction for many years in New Zealand. Sam became a Marine before returning home to become a site project manager. With their shared experiences and shared drive, vision, and enthusiasm for running a company, Aspray became a very attractive avenue to follow.

Now the business has hit the 1000-day milestone, the difference from its humble beginnings at a temporary ‘lockdown’ desk to the bespoke designed office unit it currently operates in are astounding.

It was Nathan who initially founded Aspray Sutton Coldfield, with the ambition to make buildings insurance claims much simpler and less confusing for policyholders. Nathan’s first year at Aspray drew in high demand, which provided a firm base to build on.

“I’m massively proud! We came across 1,000 days the other day. It’s just coming up to our three-year anniversary on the 15th June. What we’ve achieved in those three years is huge.

From me starting out with no cashflow at all and then having Sam come onboard and taking on another person as a multi-trade, getting another vehicle on the road, building the office, having numerous claims coming in from very different avenues, building that network and building those contractors. When you look at what we’ve done in 1,000 days, it’s massive!”

- Nathan Merritt, Director of Aspray Sutton Coldfield

The plan was always to bring brother Sam on board, with a 50% shared ownership of the business. Nathan’s initial graft, determination and ultimately belief in the Aspray brand planted the seeds for success. Sam’s experience in project management and the discipline and work ethic that a career in the Marines would bring, is now propelling Aspray Sutton Coldfield into the number one choice for all things buildings insurance claims.

Nathan and Sam Merritt help homeowners and business owners in Sutton Coldfield when they need to make a claim on their building’s insurance. Damage caused by a leak, burst pipe, flood, fire, impact or subsidence could leave property owners in a stressful situation. With plenty to organise, including meeting the insurers’ representative, ensuring a sufficient settlement is in place and managing contractors, some homeowners could do with a helping hand. Nathan and Sam aim to shoulder the potential burdens of an insurance claim, allowing people to get back to their normal lives as best they can.

Now in their third year of business, Aspray Sutton Coldfield is going from strength to strength. Nathan and Sam boast an impressive 5-star rating on Google, with customers leaving glowing reviews about their loss assessing service. As business owners, the sky is the limit for the two brothers.

“Aspray have been amazing! 10/10 recommend them.

What started as a small leak in my en-suite somehow led to all the flooring in my whole apartment needing to be replaced, en-suite needing to be ripped out and retiled and a dehumidifier to dry the place for a month.

"Such an unsettling experience to go through but ASPRAY handled everything from dealing with the insurance company in making sure they covered everything to sourcing contractors who were willing to do a job on the 21st floor of an apartment building (I’ve had little luck with getting handymen out to deal with small things previously because of the logistics). Their contractors were great and did such a clean and efficient job.

"Apartment looks better than new - it was a long process from start to finish that no doubt would only have been longer had we not used ASPRAY. They’re transparent, honest, efficient, and really pleasant to work with. Hope to never go through this kind of experience again but if we do, glad to have the right contacts!”

- Harjot Chatha, left on Google, April 2023

The Merritt Brothers have something to be proud of in their hometown of Sutton Coldfield and as their business grows they are looking forward to giving something back by creating opportunities for the younger generation. Bringing on college graduates in multi-trade skills is a future plan for Nathan and Sam, giving the younger generation the experience and opportunity they need to build a sustainable career path.

Both Nathan and Sam are examples of what hard work and dedication can get you. And above all else, they are a fantastic case study on two brothers building their dream business. Sutton Coldfield, watch this space!


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