QES indicates Greater Manchester’s business community feels optimistic about recovery but not ‘out of the woods’ yet


After the second and third national lockdowns, the success of the vaccination programme and expectations about the end of Covid-19 restrictions have contributed to a degree of cautious optimism amongst business owners, according to the findings of this quarter's Economic Survey conducted by Greater Manchester Chamber of Commerce. The QES based composite indicator for our city region, the Greater Manchester Index, moved into positive territory for the first time since April 2020 as all three sector groups – services, manufacturing and construction show some signs of recovery after the economic shock of 2020. The survey of nearly 300 businesses reveals that customer demand has increased in this quarter and improved businesses confidence.

The Greater Manchester Index now stands at 6.1, an increase of 24 points from the previous quarter’s results. Led by construction sector activity, current sales and advance orders from domestic customers increased relative to Q4 2020 but some clear divergence is emerging in the performance of different sectors. Whilst nearly half of construction sector respondents reported improved sales, under a third of businesses from manufacturing and services reported that their sales to UK customers had increased in this quarter. As against this, a third of manufacturing sector respondents and 40% of service sector respondents reported decreases in sales in this quarter. Services sectors account for well over 80% of the city region’s economy, which means a further upturn is needed in services for the overall economy to start growing again.

The balances relating to international trade reflect the impact Brexit has had on the ability to move goods seamlessly across the border. International trade in services with EU partners has also been impacted. Nearly 80% of internationally active respondents reported that they were having difficulties in fulfilling the new paperwork and compliance requirements imposed by the EU–UK Trade and Cooperation Agreement.

Subrahmaniam Krishnan-Harihara, Head of Research at Greater Manchester Chamber of Commerce, said: “It will be a relief to both Greater Manchester’s business community and political leadership that a sense of optimism is returning after the historic economic collapse in 2020. After a long period of Covid-19 related restrictions, Greater Manchester’s business community seems buoyed by the Prime Minister’s roadmap out of lockdown and the extension of Covid-19 support measures that the Chancellor announced in the Spring Budget. This, of course, does not mean that we are ‘out of the woods’ yet. The services sector, which includes the worst affected sectors of retail, hospitality and leisure is still suffering and recovery from COVID-19 is going to be slow and difficult.”

“The survey results also showed that cash flow positions are still negative for all three sector groups, which means that more businesses reported a reduction rather than an improvement. Capacity utilisation also remains low with only 28% of businesses reporting that they are operating near full capacity. Without a substantial improvement in customer demand, businesses will not be able to raise revenues, cash reserves and operational capacity. Nonetheless, business confidence has improved considerably since December 2020.

“It is now incumbent upon the government to build on the current improvement and optimism by providing absolute clarity on its roadmap out of lockdown so that firms, especially those in the worst affected sectors, can buy in new stock or make plans for how they will operate. The roots of recovery that we are seeing now are too precious to be squandered away.”

Notes to Editors

Press contact:
Simon Cronin, Communications Manager: 07966 904 149 simon.cronin@gmchamber.co.uk

About Greater Manchester Chamber of Commerce:
• Greater Manchester Chamber is the largest Chamber of Commerce in the UK.
• We provide first-class business support through a range of tailored services and networking opportunities and use our influence with local and central government to lobby on behalf of our members as the voice of the Greater Manchester business community.
• The Chamber is an independent, not-for-profit private company, working to create a better business environment for its members.
• The Chamber covers Manchester, Salford, Wigan, Bolton, Bury, Rochdale, Oldham, Trafford, Tameside and Stockport
• We are an accredited member of the British Chambers of Commerce – one of only 53 chambers across the UK.
• Greater Manchester Chamber was founded in 2004, but traces its roots back to 1794.

About Greater Manchester Chamber of Commerce

Greater Manchester Chamber of Commerce is the largest Chamber of Commerce in the UK, providing business support to approximately 4,500 members who collectively employ 446,000 people, around one-third of Greater Manchester’s workforce. Recognised as a leader in its field, Greater Manchester Chamber’s reputation in government circles has grown locally and nationally. At the heart of the area of greatest economic intensity outside London and the South East, the Chamber is the primary body for business support, policy, representation and networking. The Chamber is an independent, not-for-profit private company and its aim is to support businesses and help create the best climate for the region to prosper. This is achieved by ensuring that those taking decisions on key issues such as transport, taxation and business regulation hear the voice of our members. The representation of our members’ views is central to the work of the policy team at the Chamber; these views are gathered in a range of ways including our local councils, policy committees, sector councils, the main Chamber council, focus groups, meetings with politicians and consultations. The Chamber also offers a range of networking forums across Greater Manchester, free as part of membership, plus a variety of other events and services designed to benefit specific sectors or individuals and help businesses to grow.

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