Chelmsford is busiest since non-essential stores opened, but Exeter is where people are going to shop - England's busiest towns and cities in the week since non-essential retail opened

New research* has highlighted England’s ten busiest towns and cities for both footfall and in-store retail in the week since non-essential stores reopened on Monday 12th April. Results include Saturday 17th April, the first available data for the first post-lockdown Saturday.

Chelmsford tops the list for footfall with an increase of 71.9% over the past week, but Exeter has seen the greatest rise in people actually going into non-essential stores, with more than three times as many store visits (up 227.3%).

While the South of England dominated the increase in footfall on high streets, cities from around the country saw an increase in people visiting non-essential stores, with Ipswich (up 183.3%), Nottingham (up 170.6%) and Manchester (up 137%) all appearing in the top ten.

Many of the increases across both rankings centre on commuter towns around London and England’s other large cities, according to the real-time analysis available for download here.

The analysis also revealed the ten towns and cities that are lagging behind since the re-opening of the high streets: Peterborough has only seen footfall go up by 3.9% since non-essential retailers re-opened, while Southend-on-Sea saw store visits rise by only 5.3%.

Interestingly, Birkenhead features as the tenth highest riser for footfall and yet also appears as the fifth most lagging town for in-store visits, suggesting lower levels of discretionary economic activity in spite of larger crowds.

The research was carried out by Huq Industries, a mobility research business, using its Community Vision product, for use by local councils to support decision-making around the future of our cities, towns and high streets.

Huq’s extensive dataset of real-time population mobility data, comprised of 1bn+ mobile geo-location data-points daily, is used by retailers, investors and the public sector to measure footfall across a range of consumer, business and industrial settings.

The top ten towns for increasing footfall over the past week are as follows:

1. Chelmsford 71.9%

2. Bracknell 70.4%

3. Crawley 58.8%

4. Maidstone 58.2%

5. Basildon 49.2%

6. Solihull 48.3%

7. Bath 47.2%

8. Carlisle 46.7%

9. Southampton 46.4%

10. Birkenhead 46.1%

The top ten for increased visits to non-essential retailers are:

1. Exeter 227.3%

2. Ipswich 183.3%

3. Nottingham 170.6%

4. Bournemouth 170.6%

5. Cambridge 150.9%

6. Manchester 137%

7. Liverpool 133.3%

8. Bristol 123.4%

9. Leeds 122.7%

10. Norwich 116.6%

The ten towns seeing the slowest increase in footfall over the past week are:

1. Peterborough 3.9%

2. Slough 6.6%

3. Harlow 7.3%

4. Nuneaton 7.7%

5. Milton Keynes 11.5%

6. Blackpool 11.6%

7. Bournemouth 13.5%

8. Burton upon Trent 13.8%

9. Derby 14.9%

10. Dudley 15.2%

The ten who are seeing the slowest increase in visits to non-essential retailers are:

1. Southend-on-Sea 5.3%

2. Burton upon Trent 6.6%

3. Derby 7.1%

4. Milton Keynes 10%

5. Birkenhead 12.5%

6. Stoke-on-Trent 12.5%

7. Halifax 12.5%

8. Crawley 16.6%

9. Sheffield 18.5%

10. Worthing 20%

Conrad Poulson, chief executive officer at Huq Industries, comments: “This data highlights that commuter towns and residential areas around London and the big conurbations of the North are seeing the greatest rises in footfall since non-essential retailers were allowed to re-open.

“Importantly, it also shows that footfall and economic activity are not always the same thing. Many of the towns and cities that are seeing people moving around in increasing numbers aren’t necessarily seeing an increase in retail activity. Retail behaviours are shifting with the growth in e-commerce and it’s becoming harder than ever to turn a town centre visitor into a shopper,

“It’s also not hugely surprising that people are using their local high streets rather than rushing into major urban centres to enjoy the fresh air and do their shopping. Many are still wary of public transport, which is the usual way many would travel to the big centralised shopping areas.”

*This data measures the number of panellists observed within local high-street zones and town centres across the UK, and similarly the number of panellists observed within non-essential retail outlets across those centres, aggregated at the town/city level. The results are calculated as the daily average for the period of the 12-19th April vs. the week preceding.

Notes to Editors

Huq provides high-street footfall analytics to councils, BIDs, LEPs and policy-makers to help support economic development objectives. Its market-leading footfall measurement solutions provide a daily measure of footfall across high streets and town centres and the ability to segment trends using census demographics.

Community Vision, Huq’s intuitive reporting tool, provides users with the ability to visualise footfall density across high streets and centres along with dynamic catchment area maps. Its platform is built for measurement accuracy and is compliant with the ERDF’s Re-opening the High Street Safely fund, the Welcome Back initiative and other grant financing.


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