Paylink Solutions appoints Head of Development to enhance fintech innovation

Fintech Paylink Solutions has hired Crispin Neads as Head of Development to drive product development and enhance its digital affordability applications for the financial services industry.

Neads has decades’ experience of fintech after delivering transformation programmes and product development through previous technology leadership roles at Experian and Iress.

He is now going to focus on developing the Paylink Solutions team, by introducing new ways of working and recruiting new talent so the business is able to meet ambitious targets as well as have the ability to rapidly scale-up in the future.

Susan Rann, CEO of Paylink Solutions, said: “We’re delighted to welcome Crispin on board. He’s joining at a time when there’s never been a greater need for digital banking applications and his experience across the fintech industry will allow Paylink Solutions to increase its presence across financial services.”

Crispin said: “Paylink Solutions already delivers top digital affordability solutions that have supported banks and their customers through – and out of - the pandemic. It’s now in a fantastic position to move its offering to the next level and I’m excited to have joined the business at such a pivotal time.”

Notes to Editors

Paylink Solutions builds multi-award-winning digital affordability solutions for the collections and lending markets.

After solely providing in-house IT services to sister company and free debt advice provider, PayPlan, for 20+ years, Paylink Solutions now delivers digital applications to more than 20 UK lenders, including high street banks and building societies - helping thousands of customers every day.

For further information please contact:

Chloe Butterick: or 01476 518653

Attached Media

About Paylink Solutions

Paylink Solutions is a multi-award-winning fintech provider that delivers digital affordability solutions across the financial services sector. Paylink’s software has been adopted by more than 20 lenders, including high street banks, challenger banks, building societies and third-party servicers to assist credit card, overdraft, loan and mortgage customers who’ve fallen into financial difficulty. Originally developed for sister company - and one of the UK’s largest free debt advice providers, PayPlan - Paylink’s software now includes features, such as Open Banking, digital triage, arrangement proposals and auto requests for future affordability assessments.

Press Contacts