Six months on: Petpals Crawley celebrates remarkable success and future plans

Six months ago, pet enthusiast James Callow embarked on an exciting journey when he launched his brand-new pet-care business in Crawley. Today, James is celebrating a remarkable series of milestones and a promising outlook for the future of premium pet care in the region.

Petpals Crawley, part of the UK’s longest-established pet-care brand, has firmly rooted itself in the heart of the local landscape. James, drawing from a lifetime of experience and an unwavering passion for pets, has achieved this success through his commitment to providing exceptional pet-care services to the area.

“My first six months have been incredible,” said James. “As an animal lover, I feel truly humbled that members of our community have entrusted me with the care of their beloved pets. Every day feels like I’m living my dream job, ensuring that these furry family members are happy and well looked after.”

With an estimated 62% of all UK households now owning a pet*, James’ five-star services have experienced exceptionally high demand. “When I first launched my business, I recognised a need for bespoke, quality pet-care services in the area,” explained James. “However, the demand I’ve seen in my first few months has completely exceeded my expectations. It’s been amazing to see the positive reaction Petpals Crawley has had from both pet parents and their furry friends alike.”

Since launching his business, James has invested significant effort and determination to guarantee that his clients enjoy a top-tier service while their pets receive optimal care.

“Like any new business, you have to put the work in – which is a decision I’ve embraced wholeheartedly,” said James. “I see it as a privilege to be there for our four-legged friends. By doing so, I’m not only pursuing success in my business but also strengthening the bonds within our pet-loving community. With the increasing number of pet owners in the UK, the future for Petpals Crawley looks promising. I’ve already hired a new team member to ensure no pet is overlooked.”

In his branded Petpals van, James covers the Crawley, Copthorne, Pease Pottage, Crawley Down and Turners Hill areas and is fully trained, insured, uniformed and DBS checked.

As James looks to the future, he hopes to continue to build his team of pet-loving experts and further engage with other animal lovers in Crawley. “Looking ahead to the next six months, I’m aiming to team up with local vets and other community-run businesses to establish a consistent quality of care for our local pets. After all, they are just as integral to our community as the families they belong to.”

To find out more about Petpals Crawley’s range of pet-care services please visit: https://www.petpals.com/area/crawley/

* Pet Food Manufacturers Association’s Pet Population Report 2022

Notes to Editors

For more information, or to speak with James, contact Charlie Milne at Rev PR on 07548 810658
or email charlie@revpr.co.uk
Images available – a hi-res photo of James on the job


Attached Media


About Petpals

As the largest multi-service pet care franchise in the UK, Petpals know its way around the marketplace. Petpals has been helping franchisees achieve their goals for over 20 years and can help you capitalise on the nation’s love of animals to build a strong, profitable business. Whether you choose to start your business as an owner-operator or decide to invest in a team from the outset, the Petpals management franchise gives you the system for success. As a Petpals franchisee, you benefit from the knowledge and experience that has kept the franchise model as the market leader for the last 20 years. In a UK market where 59% of all households own a pet, including 12.5 million dogs, 12.2 million cats and another 8.1 million small pets*, Petpals' services are in high demand. * Pet Food Manufacturers Association’s Pet Population report 2021