A Failure to Get To Grips With Data Privacy Has Damaging Implications For Councils And Their Citizens

This alarming BBC report, https://www.bbc.co.uk/news/uk-50504621 focusing on customer privacy and the inappropriate use of advertising and tracking technology on Council websites, creates a damaging headline for Councils.

Councils are often pressured into using convenient third-party technologies and are sometimes unaware of what these platforms are actually doing which can lead to accidental exposure of customers to tracking technology.

As one of the largest providers of online benefit systems in the UK, our mission includes raising awareness to the dangers of using such technologies from companies whose purpose is to raise advertising revenue

Team Netsol is entrusted by Councils to protect the welfare benefits data that we collect on their behalf and we take our responsibility extremely seriously. We block tracking technology on our sites, and we prevent the use of third-party technologies in our claim-forms. Applicants can be assured they will be secure when making a claim through our BECS products.

Allowing third-party technology and the associated risks is a key issue for councils, and it is essential that they choose technology partners that have strong data protection values. We provide expert guidance and assist our customers to take the appropriate measures to protect their citizens from unethical behaviour.

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About Team Netsol

Team Netsol delivers solutions that transform service delivery and help to improve people’s lives. Since 1999 Team Netsol has been creating core technologies that enable the rapid development of complex enterprise level Internet systems for business and government.

Its BECS platform is recognised as the UK's leading online Revenues & Benefits solution and is a DWP National Product in use by over 80 UK Local Authorities.

Team Netsol has a solid track record of successful delivery, having worked on major innovative projects for the Cabinet Office, DfES, DCLG, DWP, Scottish Government and Local Authority groups.

Contact: Malcolm Gardner

Email: malcolm@teamnetsol.com

Telephone: 0794 680 0171


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