Local care worker wins national award for unwavering commitment to clients

2 years ago

Hanna Kermack, 25, from Hanwell, has been named Visiting Angels ‘Caregiver of the Year’ – a prestigious title which saw her fighting off competition from hundreds of other care workers from across the country. Hanna, who has been working with the in-home care company for 18 months, was commended for her commitment to her local clients and also for the bravery she demonstrated when one of her clients suffered a heart attack last September.

The award was presented to Hanna during a glittering awards ceremony at the Leonardo Royal St Paul's Hotel, witnessed by Hanna’s Managing Director, Hammad Cheema, and Registered Care Manager, Magdalena Zieba.

“I can’t quite believe I’m care giver of the year, but I think it’s wonderful and something to be very proud of,” said Hanna. “I really care about my job and love everything about it – the company, the job and all of our clients. Caring for people just comes naturally to me and I find it really rewarding, especially knowing I’m making a difference to their daily lives. Performing CPR on the client that had suffered a heart attack was just an automatic reaction but I’m so glad I was able to be with her and reassure her during such a devastating time.”

Magdalena, who was also recognised during the awards evening - winning Registered Manager of the Year – is proud to work with devoted and valued team-players like Hanna.

“Hanna’s commitment to her clients certainly hasn’t gone unnoticed and we couldn’t be prouder of her,” explained Magdalena. “She is a true example of what a care worker should be – she is kind, conscientious, reliable and always willing to do that little bit extra for her clients. I really enjoyed celebrating with her and Hammad during the awards evening. It was a wonderful opportunity to reflect on the successes we’ve achieved at Visiting Angels and look forward to our plans for 2022 too.”

Having launched the new business in February 2020, just one month before the enforced lockdowns caused by the COVID-19 pandemic, Hammad took great delight in thanking both Hanna and Magdalena for a job well done.

“Having received an OUTSTANDING rating from the Care Quality Commission for being well-led, our priority this year is to maintain that level of detail and bring our impeccable quality of in-home care to the vulnerable people living in our community. We’ve done so well to achieve what we have, in spite of the challenges caused by the pandemic, and I’m excited to see what this next 12 months has in store.”

For more information about Visiting Angels, visit www.visiting-angels.co.uk/westlondon/

Notes to Editors

For more information, or to speak with Hanna Kermack, Magdalena Zieba or Hammad Cheema, contact Kelly Ayres at Rev PR on 07895 876745 or email kelly@revpr.co.uk
Images attached: A hi-res shot of Hanna, Magdalena and Hammad at the awards evening.

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About Visiting Angels

In 2017, the Visiting Angels brand came to the UK under the expert leadership of Dan Archer. A franchise veteran and passionate ambassador for quality care at home, Dan launched the first UK office in October 2017. In less than 12 months, Visiting Angels Sheffield proved to be one of our most successful new franchises. Ever. Dan and his team were awarded ‘Best International Office’ at our 2018 Annual Conference in recognition of their exceptional performance and commitment to the Visiting Angels UK mission. Most care businesses, and in turn, most care franchises, will tell you that they put their clients first. And whilst we don’t disagree with the sentiment, we take a slightly different view on how to achieve it. We believe that to truly be successful in this pursuit, and to change the future of social care in the UK, we must actually put our carers at the heart of the business. For without them, there is no business. We describe this approach as "carer-centric".