10-03-2020 Wenta launches free 24/7 online business support service

10-03-2020 Wenta launches free 24/7 online business support service

Wenta has provided a free Live Chat business advice service (Monday – Friday, 9am-5pm) on www.wenta.co.uk for several years, but that’s not enough for this social enterprise! Taking this support to the next level for small businesses, Wenta has launched a new, out of hours AI digital chatbot service, OOHBot, which provides instant, automated business information to anyone thinking of starting a business or requiring support for their SME.

Start-ups and growing businesses can access OOHBot outside of usual office hours: Mon – Fri (5pm – 9am), as well 24-hours a day at weekends and during UK public bank holidays. As this service is additional to the existing Wenta live chat business advice platform, support is now available around the clock for anyone needing business advice and support.

OOHBot provides a wide range of resources, templates and guidance on starting and growing a business so is ideal for anyone that wants to explore the potential of running their own business whilst still in employment.

Wenta are working with a broad range of specialist partners to further develop and grow their Business Bookshelf content platform that was launched last year and which OOHBot uses as a primary databank.

Commenting on the launch, Jennifer Condon - Head of Digital, Communications and Marketing said:

“OOHBot is all about increasing accessibility and choice for anyone needing business advice. We know many people start a business when they are still in full-time employment. We also know that small business owners rarely have the time to seek advice within their usual hours of operation. With the addition of OOHBot we hope even more people will be able to access Wenta’s suite of free business advice and support services.”

Visit Wenta’s OOHBot at www.wenta.co.uk (Mon – Fri, 5pm – 9am), at weekends and on all UK public bank holidays.

Wenta’s instant, live chat business advice service is available from the website at all other times.

To find out more, visit: www.wenta.co.uk/

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Notes to Editors

For more information contact:

Charlotte Amner

Digital, Communications and Marketing Manager

The Wenta Business Centre

Colne Way

Watford

Herts

WD24 7ND

Tel: 01923 691 370

Email: charlotteamner@wenta.co.uk

Web: www.wenta.co.uk

• Wenta run The Hertfordshire Start-up Programme and The South East Midlands Start-up Programme, both part-funded by The European Regional Development Fund. These programmes offer residents of Hertfordshire and the South East Midlands with up to 12 hours of free business support and advice in the form of training workshops and business advice (online and face-to-face). Partners of The Hertfordshire Start-up Programme are Dacorum Borough Council and STANTA. Partners of The South East Midlands Start-up Programme are The University of Bedfordshire and The University of Northampton.

• ‘Get Enterprising’, this is a free, business growth support programme delivered by Wenta and funded by Hertfordshire Local Enterprise Partnership to enable early stage businesses to go on to access further support provision through Hertfordshire Growth Hub. #GEHerts

• Wenta is the largest enterprise agency in Herts and Beds and second largest enterprise agency in England. Wenta provides free start-up advice and training workshops to pre-starts, start-ups and small growing businesses. They also own and manage a number of business centres, comprising of workshop units and offices with a combined space of over 100,000 square feet, let on monthly licence terms to small businesses.

• Wenta work in partnership with a range of organisations to provide business advice and support to start-ups, new and existing businesses across Hertfordshire, Bedfordshire and North London. Services include: one-to-one business advice (online and face to face), training and skills development workshops and online support via Wenta’s business information library, Business Bookshelf.

• Wenta run a series of co-working spaces named ‘The Collaboration Station’, formerly ‘My Incubator’. These spaces are located at The Business & Technology Centre in Stevenage, The Wenta Business Centre in Watford, The Enterprise Centre in Potters Bar and The Wenta Business Centre in Enfield. These co-working hubs are designed to help entrepreneurs at their starting point offering new business owners’ access to 6 months of free access to hot-desking facilities, an on-site business advisor and workshops as well as networking opportunities with other entrepreneurs. These facilities also accommodate desk space for a range of individuals wanting to collaborate with others, including established business employees looking for somewhere to work away from the office. Find out more here.


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About Wenta

Wenta are the leading Enterprise Agency in Herts and Beds offering Business Advice, Office/Workshop space and Education & Training programmes. T: 0845 371 0891